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Most Popular Questions
Quick answers to our most frequently asked questions
How do I set up my new iPhone?
Turn on your iPhone, follow the on-screen setup instructions, sign in with your Apple ID, and restore from a backup or set up as new. We offer free setup assistance in-store.
Why is my Mac running slow?
Common causes include insufficient storage space, too many startup items, outdated software, or hardware issues. Visit our service center for a free diagnostic check.
How do I update my iPad to the latest iPadOS?
Go to Settings > General > Software Update, then follow the prompts to download and install the latest version of iPadOS.
Can I trade in my old Apple device?
Yes, our trade-in program allows you to exchange eligible devices for credit toward a new purchase or a gift card for future use.
How long is the warranty on Apple products?
All new Apple products come with a 1-year limited warranty and 90 days of technical support. AppleCare+ extends this coverage.
Do you offer student discounts?
Yes, we offer education pricing for students, teachers, and staff at educational institutions. Valid ID is required to receive these discounts.